Food safety is a top priority for any food producer, but it doesn’t always mean that a public recall is the only solution. When managed with precision and expertise, potential crises can be transformed into manageable risks. Our recent collaboration with a well-known dips producer demonstrates how timely engagement with the right professionals can protect both consumers and the business, avoiding unnecessary costs and reputational damage. 

A leading producer of retail dips—known for their commitment to quality, safety, and innovation—faced a serious challenge when routine testing flagged a batch with preservative levels exceeding regulatory limits. Concerned about consumer safety, the company halted distribution and prepared a full-scale recall, which could have cost over $300,000 and damaged their brand reputation. 

Before taking that step, the client engaged our expert team for a rapid risk assessment. We conducted a thorough review of the data and consulted an independent toxicologist, who confirmed the preservative levels, while above the threshold for that product type, posed no significant health risk. 

As a result, the client avoided the costly recall and potential reputational fallout. Further testing validated the product’s safety, allowing it to remain on shelves and maintaining consumer confidence. 

Key outcomes: 

  • Avoidance of an estimated $300,000 in direct recall costs  
  • Prevention of reputational damage with consumers and retailers  
  • Strengthened internal food safety response protocol  
  • Improved supplier confidence in the client’s risk management strategy 

This case highlights the value of early expert intervention and informed decision-making in managing food safety risks efficiently and effectively. 

At @Risk Underwriting, we bring a team of experts who specialise in navigating the complexities of food safety and risk management. We don’t just provide solutions—we ensure your business stays compliant, minimising risk and protecting both your reputation and bottom line. With our deep expertise in food and beverage underwriting, you gain a trusted partner who helps you manage and mitigate food safety risks at every step of the process. 

For more information and enquiries, please contact us. We are here to help you navigate the complexities of food safety and ensure your products remain safe and compliant.