Could a Preservative Limit Breach Lead to a National Recall?

When routine testing revealed preservative levels above the regulatory limit in a nationally distributed dairy dip, the manufacturer faced a critical question: initiate a costly product recall or prove the product remained safe for consumers.

@Risk Underwriting stepped in immediately — activating crisis protocols, coordinating expert-led risk assessments, managing regulator engagement, and guiding corrective actions from day one.

The result?

• No recall issued
• No consumer illness reported
• Retail relationships protected
• Regulatory matter resolved within four weeks

This case demonstrates how scientifically grounded decision-making and proactive crisis management can protect both public safety and brand reputation.

Want to see how the recall was averted?